The other day I was wondering if two paper
cups and string could be considered an intercom. Even though it’s not electrical, it certainly
demonstrates the concept of an intercom.
The basic intercom
consists of two sets of microphones and speakers connected by electrical
wire. It has been around for many years.
The first intercom I saw was one my
father-in-law gave us many years ago. It
was sitting in my attic, and when I decided to write this article it took me a
while to find it. I dusted it off and
wired it up. It still works! This was
made by the Connecticut Telephone and Electric Company (no longer around), and
it had microphones and speakers powered by 2 C-cells. The two intercoms could be up to 2000 ft.
away from each other. Not bad for 1950’s
technology.
It’s interesting to note that many of the intercoms we use today
haven’t progressed much beyond that simple model. They use power supplies, better microphones
and speakers but still rely on the same set of wires between the
intercoms. They have added some
additional capabilities such as allowing a master unit to communicate with a
number of slave intercoms, but other than the switching capability, it’s all
the same.
IP Intercoms
The latest IP intercoms convert
the analog audio signal to a digital encoded signal and use the network to
establish a communication path. Now it
is
possible for one person at a computer to talk to thousands of intercoms. The IP intercoms can be on your local network or across the Internet in a different city.
possible for one person at a computer to talk to thousands of intercoms. The IP intercoms can be on your local network or across the Internet in a different city.
Network attached Intercoms use a number of
different protocols and encoding to transfer the audio. Each intercom has a unique IP address so the
user can talk to any intercom or to all the intercoms at one time. The protocol also allows various control messages
to be sent back and forth. For example a
person can push the call button on the intercom and a person at a remote
computer station will hear the doorbell.
They can then have a conversation.
The person at the computer station can then send another message that
causes a door to unlock.
Intercoms with IP
Cameras
A special intercom attached to an IP camera
provides a very effective door access control system.
This intercom camera system
allows you to see and talk to the person at the door. The IP camera must support two-way audio and have
IO connections that allow the call button and the door release to be
connected. This allows you to control
entry at a door.
Video
intercoms or InterCAMS are the next generation of intercoms for access
control. The
interCAM has a built in camera so you can see the person at the door while you talk to them. The camera is placed at the right position so you can see the person’s face and surrounding area. It’s amazing that viewing a person can help us make a better decision of who to allow into the facility.
To make this all work correctly you need software running on your computer. The simplest software is just the web browser. It allows you to view a person at a door, talk to them and release the electric lock. The only problem is that you are not alerted when the person pushes the call button. It also doesn’t work well if you have more than one door. It is much better to use special Video Management Software (VMS).
interCAM has a built in camera so you can see the person at the door while you talk to them. The camera is placed at the right position so you can see the person’s face and surrounding area. It’s amazing that viewing a person can help us make a better decision of who to allow into the facility.
To make this all work correctly you need software running on your computer. The simplest software is just the web browser. It allows you to view a person at a door, talk to them and release the electric lock. The only problem is that you are not alerted when the person pushes the call button. It also doesn’t work well if you have more than one door. It is much better to use special Video Management Software (VMS).
Using Video Management
Software
We looked at a number
of Video Management Software products before selecting Ocularis from OnSSi. This
VMS from OnSSi has a very nice alarm feature that makes it easy to handle all
types of alarm conditions including someone pushing the door bell (call
button). The software also handles
multiple doors because it pops the video into a window on your computer which
shows the person at the door. The only requirement is a microphone and speaker
at the computer.
Getting the System to
Actually Work
This all may sound easy, but there’s a lot more to this
system than meets the eye. We learned
this the hard way when we installed our first systems. Some cameras that claim to have two-way audio
don’t actually work correctly with the VMS software. Two way audio can be set up to work in full
duplex or half duplex mode; which means that the sound can go in both
directions at the same time (full), or one way at a time (half). If this isn’t set up correctly you can get
feedback (sound screeching) at one side of the connection. It is also important to make sure the right
diodes and relays are used to open the electric locks. Now we have hundreds of installations
working, but it did take some work to get it right.
Intercoms have come a long way and until recently have
worked the same way as the original units.
Just like our security cameras and IP door access, the intercom has
joined the technology that makes use of the network. It is dramatically easier to install and
makes our world much safer.
If you need any help deciding on the best intercom for you,
please contact us at 914-944-3425 or use our contact form.